I was recently trying to switch my iphone 5s to an iphone x when i encountered a message in itunes saying "itunes could not restore the iphone because password was incorrect". but i don't have an encrypted backup and therefore shouldn't need a password.btw,the iphone is running the latest ios 12.. To tell the truth, more and more iphone users are facing the problem " itunes says my backup password is incorrect", " itunes could not restore the ipad because it is locked with a pass code", "iphone backup wrong password" and so on, particularly when it is related with important data.. Once again, the password you were prompted to input here is different from that of apple id. i entered the apple id password intentionally, it said "the password you entered to unlock your backup is incorrect. please try again.".
To turn off itunes backup encryption, uncheck the encrypted backup box in itunes and enter the password. if you can't remember your password, you have two options: if you have an icloud account, you can use icloud to back up and restore instead of using itunes. use the steps above to reset your backup password.. 1. how to fix "can't restore from itunes backup itunes says the password wrong" on windows. itunes provides users with an opportunity to encrypt itunes backup so that others cannot access the data without password. but if the password to itunes backup is lost, you can't restore from itunes backup.. Did you set a password for itunes backup. to prevent others accessing your backup, itunes usually asks if you want to add a password so try enter the backup password. if you did not set a password then it will ask for you co puter password, iphone password and apple id password..
