"hp laptop start-up test - hard disk short dst failed" as i have looked up on the internet for the diagnose. however what i wanted to ask is, is there a way to factory reset the computer and keeping my personal files for one more time through the means of enabling to get hold to the computer start. It's true that the most common reason a computer won't start is because a piece of hardware has failed or is causing a problem, but that hardware isn't usually a hard drive, the part of your computer that stores all of your files.. Computer fails to start. in many cases, problems can be fixed and your computer up and running again in a short amount of time. if you computer is completely dead when you turn on, that is no fans, no lights, nothing, the your power supply may have failed. this is not uncommon..
A computer that won't start can be both alarming and infuriating, especially if you're on a deadline or you haven't been backing up all your data (like we all tend to do). don't panic, though-this problem often has a simple solution..
